Shipping Questions
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Digital Product Delivery:
- All crochet patterns offered on our website are digital products, available exclusively as PDF downloads. We do not sell physical copies.
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Instant Access:
- Upon completing your order, you will receive an automated email containing download links to your purchased crochet patterns. This ensures swift access to your digital products.
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Download Links:
- Download links are sent to the email address associated with your order. If you encounter any issues with the download process, please contact us promptly at customerservice@maggiescrochet.com.
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24/7 Availability:
- Our digital crochet patterns are available for download 24/7, allowing you to enjoy immediate access to your creative projects at any time.
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Customer Support:
- We are committed to providing excellent customer service. Should you have any questions, concerns, or require assistance with downloading your patterns, our customer support team is here to help.
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Contact Information:
- For inquiries related to your order, pattern downloads, or any other assistance, you can reach out to us at customerservice@maggiescrochet.com.
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Download Assistance:
- If you encounter difficulties downloading your patterns, please let us know. We will promptly assist you and ensure you receive the files you purchased.
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Pattern Re-Download:
- In the event that you lose your digital crochet pattern files, don't worry! Simply contact us with your order details, and we will provide you with new download links.
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Secure Transactions:
- Your security is our priority. We use secure payment gateways to ensure that your transactions are safe and protected.
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Refund Policy:
- Due to the nature of digital products, we do not offer refunds once a pattern has been downloaded. Please review your order carefully before completing the purchase.
Thank you for choosing our crochet patterns. We look forward to assisting you in your creative journey.
Happy Crocheting!
Maggie's Crochet
customerservice@maggiescrochet.com